Quebec’s provincial retailer troubles recall of mislabelled cannabis flower

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To date, HEXO has received one particular complaint connected to the recalled lot and Wellness Canada has not received any complaints connected to the recalled lot


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Quebec-primarily based licensed cannabis producer HEXO Corp. has issued a Customer Item Recall of one particular lot of dried cannabis that was mislabelled and sold by way of provincial cannabis retailer, the Société québecoise du cannabis (SQDC).

Solutions in Lot Quantity AAA-112502, labelled as HEXO’s HELIOS flower weighing three.five g and obtaining 12.12 % THC, contained a unique cultivar—BAYOU—which has a THC content material of six.36 %.

The recall posted to Wellness Canada noted that “245 units in this lot may well include a unique cannabis item with a reduced THC content material than the labelled THC total.”

The notice additional stated that “to date, HEXO has received one particular complaint connected to the recalled lot and Wellness Canada has not received any complaints connected to the recalled lot. Neither Wellness Canada nor HEXO have received any adverse reaction reports for the recalled cannabis item.”

The mislabelled merchandise have been sold involving Aug. 27 and Sept. six, 2019, and 16,818 units of the item have been sold, per Wellness Canada.

“Consumers really should confirm whether or not their item is impacted and return it to the point of sale,” the federal agency noted. “If you are in possession of the above item, please return it to the retailer exactly where it was bought. For more details, prospects may well get in touch with the SQDC at 1-888-551-2161.”

Regardless of the challenge, HEXO is assuring customers that the merchandise are protected. “HEXO Corp. wishes to reassure shoppers that this mislabelling does not pose any danger to public well being and security,” firm vice-president of communications Isabelle Robillard told The GrowthOp. “The Bayou item contained in the mislabelled packages is of higher-excellent and entirely protected for adult consumption. HEXO Corp. strives to supply higher-excellent cannabis of uncompromising excellent.”

HEXO Corp. has investigated the trigger of this challenge in order to place in spot corrective measures. “The investigation concluded the error occurred throughout the secondary packaging stage. Connected regular operating procedures have now been updated to stop this from taking place once more,” Robillard added.

The firm advises concerned HEXO customers to verify their flower for an uncomplicated way to identify if they received one particular of the 245 mislabelled…

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