Finest Practices: Budtender Coaching – Caliva Companions


The budtender is the entrance dealing with particular person on your retail dispensary in addition to your complete cannabis class. Budtender coaching is a layered technique that ought to mix basic cannabis schooling with dynamic product schooling that drives gross sales and speaks to particular person buyer preferences. Our San Jose retail area was voted #1 within the Nation by Enterprise Insider and we take pleasure in our multi-layered method to budtender coaching. Because the cannabis business grows, so does job availability and entry to expert, extremely trainable folks.

What’s Hashish?

It’s greatest to begin with the fundamentals. Not all budtenders come to the area with a breadth of cannabis literacy. At Caliva, we begin with the fundamentals. Our Information to Hashish and glossary cowl the gamut of cannabis information. Retaining ideas easy and simple to clarify not solely add worth to the client expertise, but additionally give employees a strong framework for recommending merchandise.

Product Coaching Made Simple

At Caliva we discover dynamic coaching works greatest. Not each model can are available in for intensive budtender coaching and it’s additionally a logistical ordeal to schedule employees whereas protecting your gross sales flooring working. As we distribute our flower and shopper packaged items statewide, we perceive the challenges surrounding correct product coaching. We’ve turned to the trusty web for our coaching and utilized an interactive format to maintain budtenders engaged and excited throughout this course of. Click on right here for a pattern of our on-line trainings. Right here’s a sneak peek at profitable content material:

  • Movies – There’s nothing extra participating than movies. It’s a fast, enjoyable have a look at product that features technical data.

  • Use instances – It’s simple to promote one thing when you understand how folks wish to use it.


  • Quizzes – Who doesn’t love a great quiz? These quizzes additionally function a superb option to seize budtender emails and supply incentive for engaged employees. Largest perk? Wonderful manner for product information retention.

Budtenders are the entrance line for all issues cannabis, product, and model consciousness and protecting them educated and knowledgeable is vital for achievement throughout the cannabis business. It’s additionally key in your organization’s model consciousness and general success within the retail area.








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